Shipping & Returns

SHIPPING POLICIES - SAFETY SIMPLIFIED STYLE

 FREE GROUND SHIPPING ON ORDERS OVER $100

Safety Services, Inc. FREE ground shipping to anywhere in the continental US on all orders over $100! Some exclusions apply which are outlined below.

In-stock items typically ship out the same day you order them as long as the order is placed before 3pm EST, Monday through Friday.

SSI SHIPPING DAYS

Please note: Orders are not processed over the weekend. Standard deliveries are on business days M-F. Any orders placed on Saturdays, Sundays, or holidays will be processed on the next business day. If you have any questions, call our customer care team at 800-632-2955.

Unless faced with circumstances beyond our control – weather, carrier delays, Armageddon – we will ship according to your selected delivery option. Please be sure to provide accurate data at check out. Incorrect information may cause additional delays (watch out for that autocorrect)!

LTL or Expedited shipping is available upon request. Simply contact our customer care team at 800-632-2955 and we will be happy to accommodate your request. Some expedited shipping options are limited, for example, Next Day Air Saturday is not available in all areas. Again, please give us a call if you require this service.

Items that shipping lead times may vary where items are shipped from the manufacturer. Expedited shipping is NOT available for third-party items.

We use a variety of carriers for shipments. Title and risk of loss pass to customer upon tender of shipment to carrier.

SHIPPING SURCHARGES

Please note: Some products may require an additional surcharge due to special delivery needs that result from factors such as product weight and size. You will be notified if your order is affected by additional surcharges at the time of shipment.

FREE SHIPPING RESTRICTIONS

Some items are excluded from free shipping. We reserve the right to exclude free shipping on:

Items over 100 lbs.

Oversized items.

Items shipped outside of the lower 48 states.

  

SAFETY SERVICES 45-DAY SATISFACTION GUARANTEE:

YOU CAN RETURN YOUR PURCHASE FOR ANY REASON FOR EXCHANGE OR REFUND WITHIN 45 DAYS FROM THE DATE ON THE RECEIPT. PROOF OF PURCHASE IS REQUIRED FOR ANY SAFETY SERVICES RETURN. PRODUCTS SOLD ON A “FINAL SALE” BASIS ARE NOT RETURNABLE. A RESTOCKING FEE OF 20% WILL BE CHARGED FOR ALL RETURNS.

FINAL SALE PRODUCTS INCLUDE:

  • CLEARANCE/DISCONTINUED ITEMS
  • SPECIALLY SOURCED ITEMS (aka "Special Order")
  • LOGOED ITEMS
  • CUSTOM PRODUCTS

RETURNS PROCESS:

YOU CAN RETURN YOUR PRODUCTS DIRECTLY TO EITHER SAFETY SERVICES LOCATIONS. YOU CAN ALSO

REQUEST A RETURN SLIP TO SHIP YOUR RETURN TO SAFETY SERVICES. WHEN RETURNING A PRODUCT TO US PLEASE MAKE SURE OF THE FOLLOWING:

  1. CAREFULLY PACKAGE THE ITEM AND INCLUDE A COPY OF THE RECEIPT AND THE RETURNED GOODS AUTHORIZATION. IF THE RETURNED GOODS AUTHORIZATION IS NOT FILLED OUT COMPLETELY YOUR RETURN WILL NOT BE ACCEPTED.
  2. PLACE THE RETURNED GOODS LABEL ON THE CARTON
  3. PLEASE WRITE THE RGA NUMBER ON THE SIDE OF THE CARTON
  4. THE RGA EXPIRES 30 DAYS AFTER THE DATE LISTED ON THE AUTHORIZATION FORM. IF THE ITEM IS RECEIVED AFTER THE 30 DAYS, IT WILL NOT BE REFUNDED.

NO MERCHANDISE MAY BE RETURNED WITHOUT PRIOR APPROVAL FROM SAFETY SERVICES.

CREDIT AND EXCHANGES:

SSI ACCOUNT HOLDERSYOU CAN REQUEST A REFUND OR A CREDIT MEMO TO YOUR ACCOUNT.

CREDIT MEMOS EXPIRE ONE YEAR FROM ISSUE DATE.

CASH OR CREDIT CUSTOMERS: CREDIT WILL BE RECEIVED IN THE FORM OF THE ORIGINAL PAYMENT METHOD.

EXCHANGES: DUE TO COVID-19, SOME JURISDICTIONS PROHIBIT THE RETURN OF CERTAIN PRODUCTS. PLEASE CONTACT OUR CUSTOMER CARE TEAM FOR SPECIFIC INFORMATION REGARDING YOUR ORDER.

CANCELLATION POLICY:

WE TRY TO FILL EACH REQUEST AS QUICKLY AS POSSIBLE AND CANNOT GUARANTEE CANCELLATION OF ORDERS. IF YOU WOULD LIKE TO CANCEL AN ORDER PLEASE CONTACT CUSTOMER SERVICE AT (800) 632-2955 AND WE WILL DO EVERYTHING WE CAN TO FULFILL YOUR REQUEST.

 


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